The Cabin Interiors department, previously known as Upholstery has had a recent rebranding to better reflect its full capabilities. The new title clarifies the various work that this back shop regularly completes. Cabin Interiors support aircraft maintenance checks by ensuring that the interior work is of the highest possible standard. 

When an aircraft comes in, Cabin Interiors liaise with the relevant Crew Chief to learn what interior work needs to be done. Often, it is the removal of seats or carpets but, jobs differ with every aircraft.

Cabin Interiors Supervisor Dave Lewis tells us more.  

“Our job is to focus on adjusting, fixing or replacing anything on the inside of the aircraft,” he says. 

Carpets, linos, seats, ceiling panels, trays and lavatories are just a handful of features that the back shop works on. Many of the tasks are done off the aircraft in the back shops themselves. Seats and other equipment are usually transferred to the back shop to complete a full service before being loaded back onto the aircraft. These jobs require a detailed visual inspection (DVI), which involves taking a very close look at the intricate structures to ensure that specific defects can be corrected. This can often involve a lot of material!  

‘In carpet binding, there are 5,000m per roll and on average, we use five to six rolls a day’, explains Dave. 

The team need to have a good eye for detail as quality and finish are crucial. Organisation is key as labelling needs to be accurate to ensure pieces are reassembled correctly. 

Dave continues: ‘Cabin Interiors provide a visual aspect of what the customer is paying for. We often get very good reviews on the visual work and we pride ourselves on the presentation. Finish is everything! Recently, a TAG aircraft came in with VIP seats – we had to dismantle them to remove them from the aircraft and dismantle them again to fit them into crates. They were very pleased with our effort, as we treated them with a lot of care as we always do. The satisfaction comes from finishing the job and seeing that the customer is happy.’ 

For a small department, Cabin Interiors contributes a quick and efficient service working around the timeframes of the aircraft work package. 

‘Nothing is impossible. We will always go the extra mile to ensure the customer is accommodated. Although, we are sometimes limited due to paperwork and manuals. If it is legitimate and safe, we will always cater to the customer’s needs,’ Dave adds.